Frequently Asked Question

Get answers to common queries about our services.

If you don't see an answer to your question, contact us.

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What are the benefits of listing with you?

It can be difficult to break into a new industry. Working with us, you'll benefit from higher rental yields, professional property management, regular maintenance, and access to a broader market of short-term renters. 

How do you ensure my property stands out in a competitive market?

We use professional photography, compelling property descriptions, and dynamic pricing strategies to ensure your property is attractive and competitive in the market.

What is your process for onboarding a new property?

Our onboarding process includes a property inspection, professional photography, listing creation, pricing strategy development, and initial marketing push.

Is it illegal to use someone elses property?

We adhere to the laws of every building, city, province, state, and country where we operate. With the appropriate contracts and licenses, you can successfully operate within this model.

How will my property be maintained?

We partner with professional cleaners and have maintenance teams ready for any repairs. Keeping your property immaculate is essential for attracting new bookings. Protecting your asset benefits both of us.

Are you insured?

As a business operator, we insure all our properties with a specific short term rental insurance to cover any potential damage, unexpected events, etc. Should the worse happen, the platforms we list on also have extensive insurance coverage.

Who are your guests?

Our main target are corporate and contractors who stay for business. However, we do have families, couples and solo travelers also staying in our homes. We have a strict vetting process to only allow high-quality guests in the property.

How do you stop guests from partying?

We have personnel and systems in place to prevent illegal activities, including doorbell cameras, minute alarms, and security teams to stop parties, smoking, and other unauthorized actions.

Where are you located?

Our licenses extend to Canada and the UK. Nevertheless, we have the potential to operate in virtually any country.

If you have an opportunity, we would be keen to learn about it.

HELIX STAYS - Enhancing properties to luxurious accommodations.

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